Discriminatory Conduct

If you feel that you have been discriminated against or have witnessed a colleague being treated in a discriminatory way, please bring it to our attention by using our grievance procedure. The complaint will be taken seriously, thoroughly investigated and considered based on the facts of the investigation. You will not be penalised for raising concerns unless they are found to be patently untrue and made in bad faith. If the matter relates to harassment or bullying of any kind, you should follow the anti-harassment and bullying procedure set out below.

Any employee who discriminates against any other employee or client because of a protected characteristic will be taken through our disciplinary procedure as set out in the disciplinary policy. In serious cases where the behaviour is found to be gross misconduct, it will result in summary dismissal if there are no mitigating circumstances.

In addition, we will not tolerate discriminatory action against anybody employed by us or acting on our behalf. If you feel you have been treated or spoken to inappropriately by a client or someone using our services, then you must come forward and speak with a director.

If a complaint is raised, then we will inform you and let you know what action is being taken. If an incident is reported to you and you are unable to seek advice, then you are able to act as you think right in the circumstances.