Introduction

We are unequivocally committed to the goal of fostering mutual respect and understanding between individuals in the workplace. We recognise that a positive working environment and positive working relationships can have a positive impact on employee wellbeing. It can also lead to better performance, improved employee retention and reduced stress-related sickness absence.

We also recognise that conflict in the workplace happens and when it does we wish to support staff to work together to resolve disputes and conflicts. Mediation is proven to be an effective tool for resolving conflicts between individuals or teams at work.